All Mystery shopper surveys articles – Page 25
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Comment & OpinionThree key moves Tesco made to fill empty shelves after panic buying
It’s not always obvious what hard work has gone on behind the scenes, but Tesco has released case studies which indicate the scale of the effort
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Grocer 33Staff ‘incredibly helpful’ at winning Sainsbury’s Newquay store
Stock levels were much improved across the board once again this week
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NewsAldi and Morrisons call end to all buying restrictions
Waitrose also removed the majority of temporary buying restrictions at the weekend
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Grocer 33Strong availability and queue management helps Waitrose to win revamped Grocer 33
Waitrose topped the Grocer 33 – despite our shopper having to queue for 35 minutes in the car park to get in
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NewsWaitrose offers home delivery to vulnerable locals from Leckford Estate
The service from the farm shop will be providing food to those in self-isolation in the villages of Longstock and Leckford
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NewsMotor Fuel Group insists forecourts will remain open despite fuel sales collapse
Government figures from last weekend showed a 75% decline in petrol sales
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NewsBoots bans browsing in some stores while Superdrug only restocks essential lines
Customers are informed at the entrance that browsing is not permitted and asked what they intend to buy
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NewsCoronavirus: home baking surge among locked-down Brits leads to flour shortage
Regular bulk buyers and shoppers ‘have been purchasing much more flour than normal’ since the coronavirus outbreak began
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Comment & OpinionThe problem with ‘panic buying’ sanitary products
Many of those who do not fit into the low income bracket are slowly realising the reality of period poverty, said Shepper’s Alexandra Lawrence
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Analysis & FeaturesCoronavirus: what are Tesco, Asda, Sainsbury’s and other supermarkets doing in response?
Supermarkets are rolling out a raft of rules to make sure the nation has access to groceries, here’s what each of them are doing
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NewsHancocks to shut all 19 cash & carry depots and shift to online
The Grocer understands this to be the first wholesaler to close its doors in response to the coronavirus crisis
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NewsSupermarkets seeing stock levels ‘stabilise’
This week, most supermarkets introduced measures to calm the shopping experience
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Grocer 33Sainsbury’s wins as supermarket staff are given praise
Unprecedented shopper demand left shelves bare across the board
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NewsCoronavirus: Hotel Chocolat to close all stores and switch to online
Co-founder and CEO Angus Thirlwell said he took the decision to keep staff and customers safe during the ongoing pandemic
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NewsRetailers set aside trading hours for elderly shoppers
Iceland led the way at the start of the week by encouraging its store managers to dedicate the first two hours of opening
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Grocer 33Tesco ‘shines’ in challenging week of stockpiling
As customers continued to stockpile amid coronavirus panic, supermarket staff once again “shone” this week
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NewsWaitrose introduces new measures to deal with coronavirus crisis
The measures include a £1m community fund to support stores
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NewsBorough Market to debut delivery vans as it extends online service
Deliveries will be temporarily extended to any location inside the M25 from tomorrow
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NewsAsda and Tesco close 24-hour stores to give staff chance to replenish shelves
The move will give staff time to replenish shelves as they cope with a spike in demand
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NewsCoronavirus: supermarkets hope to co-operate on store closures and food supplies
Retail leaders today repeated a call for calm after shopper stockpiling saw many shelves left bare