All Mystery shopper surveys articles – Page 15
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Comment & OpinionWhat Sainsbury’s has been doing to shore up Christmas supply
CEO Simon Roberts used Sainsbury’s H1 results to reassure the City on its efforts to secure sufficient product and driver capacity to deliver “a Christmas to remember”
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Grocer 33Waitrose scores easy win, Morrisons provides ‘poor’ shopping experience
Waitrose landed its first Grocer 33 store of the week award since early September
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WhitepapersDelivering promotional excellence in grocery and convenience retail
Promotions can be a double-edged sword. Done well, they can be among your most powerful revenue drivers. But poorly executed and they seriously impact the customer experience -jeopardising sales and revenue targets.
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Grocer 33Sainsbury’s stands out in a week of middling scores
Our mystery shopper highlighted the cleanliness of the store as well as the good atmosphere and polite staff
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WhitepapersVolume vs Efficiency: How data science is evolving sampling, fast!
In 2021 the Triyit community answered millions of questions every month - giving honest, detailed feedback about their product sampling experiences, whilst sharing unique insights into their shopping habits, lifestyle and personal influences.
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Grocer 33Tesco wins with perfect availability, guest retailer Iceland takes last spot
Availability improved across the board this week
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NewsWalkers crisps hit by supply disruption after IT upgrade at PepsiCo
The Grocer understands PepsiCo has asked customers across the trade to slash one entire promotional cycle from shelves and remove Walkers products from off-shelf feature space
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Grocer 33Sainsbury’s Horsham clear winner with solid stock availability and good customer service
The branch was a good size, well presented and had a good variety of products on offer
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NewsWholesalers say flow of goods is worse than at pandemic start
Several wholesalers told The Grocer this week major supplier availability was currently between 80%-85%
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Grocer 33Tesco’s ‘calm’ branch has slight edge over Morrisons’ untidy store
Just one point separated Tesco and Morrisons in this week’s Grocer 33
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NewsConsumers fear Christmas food & drink shortages
A third of shoppers have already begun stocking up on food and drink for Christmas or are planning to before the end of October.
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WhitepapersWhich grocery brands are winning on Amazon UK and Tesco.com?
The formula for growing eCommerce sales is simple: get more eyeballs on your product pages, then get more of those eyeballs to convert.
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NewsFood shortages cost big four supermarkets £2bn in lost sales
The cost is expected to increase further in the run up to Christmas
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Grocer 33Tesco wins the race for ‘greenest basket’, Waitrose still struggling with availability
Store layouts were put to the test this week as our shoppers sought out sustainability-focused products
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Comment & OpinionShortages? What shortages? Aldi CEO sets out ‘unique advantages’ on availability
Amid the chaos – now topped with consumers coming to blows on petrol station forecourts amid challenges for fuel supplies – Aldi appears to somehow be well-stocked
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Grocer 33‘Fast and stress-free’ guest retailer Aldi beats out rivals
The discounter’s Shiremoor branch impressed with its efficiency and tidiness
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WhitepapersThe 2022 TikTok Playbook for Challenger Food and Drink Brands
TikTok is the biggest means and opportunity for brands to engage Gen Z right now.
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Grocer 33Sainsbury’s is clear Grocer 33 winner with ‘reasonably full’ Keighley store
While availability issues continue to affect the sector, Sainsbury’s only had two items out of stock
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Comment & OpinionWhy is government so apathetic to the labour crisis hitting UK growers?
Clearly, government sees a decline in the availability of British produce as a sacrifice worth making. But is that really in the interest of consumers?
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Comment & OpinionAre the big four supermarkets using fuel price hikes to subsidise food price increases?
Input costs are soaring. Yet we still have so-called ‘negative’ inflation in the supermarkets, according to the latest Kantar data. So what’s going on?