All Mystery shopper surveys articles – Page 16
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Grocer 33Sainsbury’s staff impress this week in ‘peaceful and calm’ store
Sainsbury’s bagged its first store of the week award for over a month
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Grocer 33Friendly staff and strong availability win it for Tesco
The win was Tesco’s first in six weeks as Bathgate racked up an impressive 90 points
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WhitepapersHow FMCG brands can win search at 7 online retailers
Optimising your products for search is essential for winning shoppers online and boosting sales. However, it’s easy for brands to waste time and money over-engineering their content for search optimisation.
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Grocer 33‘High standard’ Asda store delivers a comfortable win
Asda’s Swansea store was well stocked and run by ‘knowledgeable’ staff
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WhitepapersHow grocery can stay GDPR compliant after Schrems II
The Schrems II decision will have a great impact on international commerce among companies doing business with the European Union (EU). The consequence of not paying attention to Schrems II could literally mean a partial or complete shut-down of data transfers between EU and non-EU countries, which could impact the bottom line of any company.
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Comment & OpinionRetailers now need to slow shoppers down after months of hurrying them in and out
The mults need to get better at ‘retail-tainment’ to engage post-lockdown shoppers, says David Sables, CEO of Sentinel Management Consultants
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Grocer 33Waitrose impresses with friendly, helpful employees
Waitrose in Preston was ‘hassle-free’ and the store was clean and tidy
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NewsDriver shortage leading to availability issues in convenience stores
Spar wholesaler AF Blakemore has been forced to introduce caps on the amount of products retailers
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Analysis & FeaturesWeezy 15-minute grocery delivery review: does it deliver?
With plans to open 40 more fulfilment centres by the end of the year, Weezy is picking up speed
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Grocer 33‘Personable’ staff seal win at ‘well laid out’ Waitrose
Waitrose bagged its first store of the week award since early March with its strong standards and service at its Kingsthorpe store
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WhitepapersConsumer goods in a crisis: YouGov’s International FMCG/CPG Report 2021
The Covid-19 pandemic has created both challenges and opportunities in the fast-moving consumer goods/consumer packaged goods sector, drastically impacting consumer shopping behaviour and consumption habits globally.
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Grocer 33Sainsbury’s wins by a huge margin with full availability
The stellar performance gave Sainsbury’s its fourth Grocer 33 service and availability victory in the past six weeks
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NewsKen Murphy: Tesco in ‘no hurry’ to end social distancing
Tesco predicted it would face at least another £200m of pandemic costs in the current financial year
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NewsCost of delivering online orders halved during pandemic, says report
The soaring popularity of online grocery delivery has made it more cost-effective for supermarkets using stock-pick models
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NewsMorrisons offers al fresco café dining as England emerges from lockdown
Morrisons has also introduced an ‘Order & Pay’ app
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WhitepapersSampling aside, what else is influencing consumers to try something new?
With a rapidly growing, fully representative community of over 1,000,000 UK consumers, every year Triyit delivers millions of targeted, in-home sampling experiences.
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Grocer 33Sainsbury’s wins with top standards in a tight week
Our mystery shopper was full of praise for the store standards, ease of navigation and the service she received
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Analysis & FeaturesHow convenience stores have upped their online shopping game
The pandemic drove a huge shift in convenience retail, as independents pivoted to home delivery models. So how did they manage the transition so quickly? And will the trend continue?
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Grocer 33Excellent service delivers win for ‘well-ordered’ Tesco Bracknell
Our mystery shopper visited on a busy Sunday afternoon and, though there was a short queue to enter the store, it was managed efficiently
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Whitepapers5 ways to make your brand more authentic in the Covid landscape
Making your brand more authentic is a sure fire way to engage with consumers in 2021. After a year of Covid chaos, people are looking for authenticity in the brands they engage with: shopping more locally, choosing brands that show they stand for something and supporting those that show consistency and clarity in their messaging and visuals.