All Service & availability articles – Page 15
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Whitepapers
Know your customer: how sales data can boost convenience profits
Convenience has enticed fmcg manufacturers in recent years, with shoppers turning to the sector for its proximity and safety during the pandemic. As lockdown eases, suppliers need detailed customer data for this burgeoning channel
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News
Sainsbury’s set to open fourth ‘Neighbourhood Hub’ store
The supermarket is rolling out its new store format to a branch in Melbourne, Derbyshire, on 8 March
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Grocer 33
Waitrose continues winning streak with high standards
Waitrose’s store in Horley, Surrey impressed with ‘polite and helpful’ staff and a logical layout
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Grocer 33
Waitrose continues winning streak with high standards
Waitrose in Battersea impressed our shopper with its Valentine’s and Easter displays
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News
Sainsbury’s makes contingency plans to avoid stock shortages caused by strike action
More than 350 DHL staff at Sainsbury’s Kent distribution centre have voted for walkouts throughout March, April and May
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Grocer 33
Waitrose continues winning streak with highest store standards
Waitrose in Saltash impressed our shopper this week with a ‘neat and tidy’ store
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Comment and Opinion
There’s a new kid in the fast grocery delivery town – Getir
Getir promises grocery deliveries in 10 minutes and it’s not a startup, it has a proven business model and deep pockets
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Grocer 33
Top-notch standards secure Waitrose the win
Waitrose has claimed a third Grocer 33 service and availability award within the past four weeks
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Whitepapers
YouGov Consumer Profile Peek: People who’ve bought alcohol to watch sports at home
YouGov is a global provider of analysis and data generated by consumers in over 55 markets. Using Profiles, our audience profiling platform – which gives you access to hundreds of thousands of variables on consumer behaviour from 350,000 UK consumers – we’ve delved into the profile of people who’ve recently drunk alcohol from shops to watch sports at home.
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Grocer 33
Morrisons takes winning spot thanks to ‘bright and spacious’ renovation
Our shopper was impressed by the eye-catching signage, which gave each department its ‘own presence’
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News
Waitrose delays online relaunch of meat and fish counter ranges
The upmarket grocer has largely kept its in-store counters open over the course of the coronavirus pandemic
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Whitepapers
Pandemic power rankings: which products have out-performed their category?
The pandemic has rapidly altered consumer behaviour: demand has shifted from basic survival necessities to stocking up on creature comforts, with brands needing to adjust their offerings to meet these changing needs.
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Grocer 33
‘Safe environment’ for our shopper at winning Waitrose store
Availability was also strong, with just one out-of-stock and one not-stocked product
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News
Booths moves into own-label recipe boxes with Let’s Cook range
Source: Booths The boxes can be bought through Amazon Fresh or in Booths branches Booths has introduced its first range of own-label recipe boxes designed to make scratch cooking straightforward. Its Let’s Cook boxes are intended to feed two people and feature pre-weighed and portioned ingredients, as ...
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Grocer 33
‘Excellent’ customer service helps Waitrose claim victory
Waitrose’s winning store had just one out-of-stock and one not-stocked item this week
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News
Sainsbury’s criticised for phasing out receipts for online shoppers
Only shoppers who order their groceries over the phone will be able to request a physical receipt
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News
M&S extends Sparks Book & Shop reserved shopping scheme
The service allows Sparks loyalty cardholders to reserve a 30-minute arrival time, via the M&S website
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Grocer 33
Sainsbury’s takes clear win despite Brexit-induced shortages
Sainsbury’s Sprucefield only had one out of stock line despite supply issues
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Whitepapers
Grocery’s ultimate guide to growth
Covid-19 brought forward new purchase habits and behaviours. Post-pandemic, many shoppers will likely continue opting for the convenience of buying groceries online. To adapt quickly and grow sustainably, grocers need to be available to their shoppers anywhere, anytime and on any device.
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Whitepapers
What has been the real impact of Covid-19 on grocery retail?
The survey of leading retailers in the UK and France delves deep behind the headlines to offer fresh statistics, essential insight and real-life examples from people working across the sector