All Service & availability articles – Page 21
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Comment and Opinion
How Iceland got online delivery availability back to normal
It’s still a struggle to book a slot with most of its rivals. How is Iceland able to offer next-day deliveries?
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Grocer 33
Grocer 33 shoppers express concerns over slack social distancing
Our mystery shoppers expressed unease about a lack of social distancing by customers and staff during the sixth week of lockdown
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Grocer 33
‘Very surprising how easy it was’ says our Tesco mystery shopper
A near flawless run saw a comfortable win for a “well-organised” Tesco this week…
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Grocer 33
Tesco Lewes is runaway Grocer 33 winner with huge score of 92
Queues outside stores were considerably shorter than recent weeks on this Sunday lunchtime shop
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News
Morrisons defies Sunday trading laws to open for NHS workers
On Sundays, NHS staff can now begin shopping and buying products from 9am
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Comment and Opinion
Three key moves Tesco made to fill empty shelves after panic buying
It’s not always obvious what hard work has gone on behind the scenes, but Tesco has released case studies which indicate the scale of the effort
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Grocer 33
Staff ‘incredibly helpful’ at winning Sainsbury’s Newquay store
Stock levels were much improved across the board once again this week
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News
Aldi and Morrisons call end to all buying restrictions
Waitrose also removed the majority of temporary buying restrictions at the weekend
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Grocer 33
Strong availability and queue management helps Waitrose to win revamped Grocer 33
Waitrose topped the Grocer 33 – despite our shopper having to queue for 35 minutes in the car park to get in
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News
Waitrose offers home delivery to vulnerable locals from Leckford Estate
The service from the farm shop will be providing food to those in self-isolation in the villages of Longstock and Leckford
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News
Motor Fuel Group insists forecourts will remain open despite fuel sales collapse
Government figures from last weekend showed a 75% decline in petrol sales
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News
Boots bans browsing in some stores while Superdrug only restocks essential lines
Customers are informed at the entrance that browsing is not permitted and asked what they intend to buy
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News
Coronavirus: home baking surge among locked-down Brits leads to flour shortage
Regular bulk buyers and shoppers ‘have been purchasing much more flour than normal’ since the coronavirus outbreak began
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Comment and Opinion
The problem with ‘panic buying’ sanitary products
Many of those who do not fit into the low income bracket are slowly realising the reality of period poverty, said Shepper’s Alexandra Lawrence
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Analysis and Features
Coronavirus: what are Tesco, Asda, Sainsbury’s and other supermarkets doing in response?
Supermarkets are rolling out a raft of rules to make sure the nation has access to groceries, here’s what each of them are doing
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News
Hancocks to shut all 19 cash & carry depots and shift to online
The Grocer understands this to be the first wholesaler to close its doors in response to the coronavirus crisis
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News
Supermarkets seeing stock levels ‘stabilise’
This week, most supermarkets introduced measures to calm the shopping experience
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Grocer 33
Sainsbury’s wins as supermarket staff are given praise
Unprecedented shopper demand left shelves bare across the board
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News
Coronavirus: Hotel Chocolat to close all stores and switch to online
Co-founder and CEO Angus Thirlwell said he took the decision to keep staff and customers safe during the ongoing pandemic
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News
Retailers set aside trading hours for elderly shoppers
Iceland led the way at the start of the week by encouraging its store managers to dedicate the first two hours of opening