All Service & availability articles – Page 24
-
Grocer 33
Tesco staff seal Grocer 33 win with tech to check availability
Impressive shop floor service gave Tesco the win this week
-
Grocer 33
‘Spotlessly clean’ Waitrose in Buxton wins this week
Our shopper was impressed that the store “clearly made the absolute best of the space”
-
News
Tesco launches paid-for Clubcard loyalty scheme
Jason Tarry said the service would be a “no-brainer” for savvy customers
-
News
Convenience sector welcomes Barclays’ U-turn on Post Office cash withdrawals
Barclays had been the only one of 28 banks partnered with the Post Office to refuse to sign new terms
-
Grocer 33
Morrisons offers Grocer 33 shopper a ‘happy and friendly’ experience
None of our shoppers managed to pick up a full basket this week
-
Grocer 33
Full basket at winning Sainsbury’s store in Brighton
The store was the only one of the six retailers we tested to provide a full basket of 33 items
-
News
Tesco removes bananas and oranges from free fruit scheme due to peel concerns
The decision to ban bananas and oranges was taken in the past few weeks
-
Grocer 33
Morrisons picks up first win of the year with ‘chatty, efficient’ staff
One member of staff was particularly friendly and helpful, but there were very few others available
-
Grocer 33
‘Excellent’ availability and friendly staff win it for Sainsbury’s Rugby
Just three points separated the top four stores this week, but Sainsbury’s came out the winner
-
Grocer 33
Tesco offers only full Grocer 33 basket this week
Tesco’s Cheltenham superstore provided this week’s only full basket
-
Grocer 33
Asda Perth wins with ‘helpful, chatty and polite’ staff
Asda picked up its first service and availability win since mid-July
-
News
Government must ‘get a grip’ on depletion of free cashpoints, says Which?
The ACS said it would continue to urge the Payments Systems Regulator to intervene to ensure that free access to cash
-
Grocer 33
Waitrose Paddock Wood offers ‘clean, fresh and calm’ experience
Our shopper had a ‘calm’ trip on this Friday evening and was impressed by the shop floor staff
-
Comment and Opinion
Customers are demanding - so meet their needs with your digital experience
Regular auditing of your online offering will help you pinpoint areas for improvement, says Harry Walker of Google
-
News
Thornton’s Budgens links with Juul to offer advice on switching from tobacco
The Belsize Park store operates the surgery-style service in a 7,000 sq ft cordoned-off area every Thursday afternoon
-
Grocer 33
‘Well kept’ Tesco Galston store takes Grocer 33 win
Our shopper enjoyed her experience in the “new and bright” superstore
-
Grocer 33
Another score in the 90s for Sainsbury’s
Sainsbury’s Dulwich store provided a full basket of 33 products and top marks in all but two of our categories
-
News
Tesco, Asda and Poundland caught selling knives to children
Test purchases found retailers failed to prevent the sale of a knife to a child on 15% of occasions
-
Grocer 33
Sainsbury’s ends Tesco’s Grocer 33 winning run
Sainsbury’s Newport store delivered an excellent performance, scoring 91 points
-
News
PayPoint looks to drive development with retailer survey
PayPoint said it was an opportunity for retailers to share their thoughts on how PayPoint was progressing