All Loyalty articles
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NewsAsda appoints new loyalty boss in bid to win back shoppers
The new hire previously spent five years at Asda as digital marketing director
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NewsTesco Clubcard deal offers cinema tickets for £2.50
The Tesco Tuesdays scheme will allow Clubcard members to exchange vouchers for Cineworld rewards
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NewsLidl invests £250m in cutting prices
Lidl said it had reduced prices on over 1,000 product lines since the start of this year
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NewsKitchen assistant app launches RemyCoin to ‘turn sustainability into a game’
Remy – which claims to be ‘Europe’s first AI Kitchen Assistant’ – has launched RemyCoin
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NewsCo-op and Barnardo’s urge food retailers to extend loyalty schemes to under-18s
Co-op is currently the only national UK food retailer to offer 16 and 17-year-olds independent access to benefits as part of its membership proposition
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NewsSupermarkets scale back on voucher sites
Figures shared by discounting website VoucherCodes show a 37% drop in grocery offers published on the site in the first half of the year
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Comment & OpinionCMA’s new powers mean grocery faces intensifying regulation
The CMA has been pushing for these powers for years, and when the legislation was first announced, it was clear the initial intention was to make use of them quickly, says Kate Newman, partner and head of competition at Mills & Reeve
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Comment & OpinionLittle Treats: loyalty rewards are a long overdue smart move for Waitrose
Most Waitrose shoppers are likely to want better Waitrose rewards much more than John Lewis rewards
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NewsLoyalty voucher platform Steppr targets groups of independent retailers
The vouchers can be redeemed across a choice of brands by shoppers
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Comment & OpinionRetail’s obsession with pushing volume is a zero-sum game
Volume is a zero-sum game right now – this spate of activity is a simple share grab with no net extra for suppliers, says David Sables, CEO of Sentinel Management Consultants
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NewsWaitrose expands MyWaitrose loyalty programme with ‘Little Treats’ rewards
Waitrose is set to expand its MyWaitrose loyalty programme with a new ‘Little Treats’ pilot scheme offering members rewards when they reach specific spending thresholds
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NewsIceland Foods rebrands Bonus Card scheme in major new loyalty push
Iceland Foods has overhauled its loyalty programme, rebranding the Bonus Card as the Bonus Club while introducing enhanced monetary rewards and third-party partnerships
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NewsCo-op launches ‘wave phone to become a member’ feature on ESLs
Once tapped or waved in proximity of the ESL, the phone’s NFC reader can immediately load a URL directing customers to the Co-op membership webpage
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NewsWaitrose upgrades app with ‘in-store’ mode to boost shopping experience
Waitrose has enhanced its MyWaitrose app with a new ‘In-store Mode’ that uses location data to improve the shopping experience, including a shopping list function that checks product availability at specific stores.
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NewsPoundland names the date it will stop selling online and close its loyalty app
The digital retreat is part of a restructuring process under new owner Gordon Brothers, the investment firm that bought Poundland from Pepco Group in June
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NewsBidfood launches Christmas discounts and loyalty giveaway
The foodservice wholesaler will be launching over 300 Christmas deals throughout November and December
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Comment & OpinionToday’s variety discount shopper wants more than low prices
Low prices may have been the original draw but they’re no longer the path to success for variety discounters, says Michela Pearson, insight analyst at IGD
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Comment & OpinionFree delivery, fat chance: why loyalty needs more than a discount
With dozens of schemes vying for attention, often offering nearly identical discounts and promo deals, loyalty has begun to lose its meaning, says Zac Eller, GM, global partnerships at ExpressVPN
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NewsSubscription meal delivery player Calo raise $39m in funding round extension
The extension follows an initial $25m raise in an oversubscribed Series B funding round in December 2024
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NewsSupermarket loyalty in decline as cost of living crisis drives more ‘needs based’ shops
Not only are shoppers switching supermarkets more often, they are spending less in stores when they visit, according to new UK shopper data from Reward