All Loyalty articles
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NewsMusgrave NI’s biggest-ever Centra store sees sales jump 14% post-refit
The store, known in Newcastle as Centra The Barbican, reopened in April after transitioning from its sister retail brand, SuperValu
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InterviewsHamza Hussain: the UK’s youngest supermarket MD
Abu Bakr’s Hamza Hussain is the 23-year-old supermarket MD with plans to take on the big four and create the ‘Asian Asda’
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Analysis & FeaturesHow supermarket openings are becoming ‘brand moments’
Grocery store openings used to be a quiet affair. Today, supermarkets and convenience retailers alike are using them as an opportunity to create theatre and bring together local communities
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WhitepapersHow GLP-1 drugs are reshaping the grocery basket
By 2030, one in three grocery checkouts will come from a GLP-1 household. And they’re not just eating less. They’re switching brands, buying smaller packs and reshaping the entire basket. Based on research with 9,417 UK consumers, we reveal what it means for your category.
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NewsM&S poaches Morrisons’ customer and loyalty director
McLellan, currently group customer, data and marketing director for Morrisons, will join M&S in the new year.
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NewsIceland Foods to sponsor Warrington Town with 10% discount for fans
Despite its Deeside roots and location, Iceland has a strong connection to the Cheshire town as a major employer
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Comment & OpinionEditor’s Picks: Sainsbury’s split from Argos, Asda growth and food security
No one was expecting this morning’s surprise announcement when we reported that Sainsbury’s has agreed to sell Argos
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Analysis & FeaturesWhy Tesco is finally marrying up with Uber Eats and Deliveroo
For years Tesco has shunned aggregator apps, preferring its own Whoosh service. Now, it has finally decided it can no longer ignore them
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NewsAsda to launch ‘hyper-personalised’ loyalty missions in latest Rewards overhaul
Chief customer officer Rachel Eyre has made improving Asda Rewards a key aim of her customer strategy
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NewsMorrisons kicks off UK-first AI smart trolley trial
The initial trial is set to last for three months. Morrisons will then decide whether to adopt the technology more widely
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NewsSainsbury’s and Uber Eats extend Nectar loyalty points to grocery orders
Shoppers can collect one Nectar point for every £1 spent when ordering Sainsbury’s groceries via the Uber Eats app or online
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NewsMorrisons More Card hits one million users across franchise estate
The supermarket said the loyalty scheme was helping retailers build loyalty, increase visit frequency, and encourage repeat spend by offering shoppers the chance to earn points on everyday purchases
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Comment & OpinionYour Voice: obesity policy, BNPL limits and low & no wines
Advertising has little to no causal effect on long-term childhood obesity or BMI. True public health drivers lie in addressing social inequality, food affordability and accessibility
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Promotional FeaturesUnderstanding the new shopper journey
Shoppers now hit almost 11 touchpoints before checkout. Here’s how grocers can turn that fragmentation into an advantage.
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NewsAsda shakes up store staff working hours in bid to improve customer experience
Store staff will be expected to work flexibility across all areas of the store. Some will also be offered voluntary redundancy, according to proposals seen by The Grocer
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NewsCo-op extends Live Nation UK festival sponsorship deal
The extension means Co-op will continue as the official supermarket sponsor of Download Festival, Latitude Festival, Reading & Leeds Festivals and Creamfields Festival until 2031
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NewsTesco Clubcard glitch makes personalised offers more expensive than shelf price
Tesco told The Grocer that it offered thousands of Your Clubcard Prices deals every week, and such issues were very rare
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Analysis & FeaturesWhy Tesco’s European sell-off could spell bad news for its UK rivals
Tesco is believed to have hired advisers to run the rule over a sale of stores in Hungary, the Czech Republic and Slovakia. Do experts think it’s the right move?
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NewsAsda gives loyalty shoppers fuel discounts in latest Rewards enhancement
This is the latest in a new ‘summer programme’ of loyalty enhancements rolled out by Asda as it looks to make its much-maligned Rewards loyalty programme more competitive
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Events & AwardsThe Grocer Gold Awards 2026: Consumer initiative of the year
How Uber Eats and Waitrose ‘changed the future of loyalty’