All Loyalty articles
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NewsMorrisons adds 300 retailers in More Card partners scheme
From today, More Card members can earn More Parner Points by shopping via the Morrisons More App or More website
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NewsTesco plans more market share dominance with 30% target
Tesco currently has a market share of 27.8%, according to the latest 12-week figures from Kantar
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Analysis & FeaturesIn pictures: A glimpse into Sainsbury’s future
Sainsbury’s has kicked off its biggest investment in new stores for a decade. A tour of its Kiln Lane store in Epsom reveals a focus on food-to-go, mission-based shopping and design changes
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NewsAsda poaches Morrisons marketing boss to push turnaround
Asda has poached Morrisons’ marketing boss to take over as new chief customer officer
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NewsTesco increases meal deal price by £3
Tesco has increased the price of its Tesco Finest dine-in meal deal by 25%.
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NewsM&S resorts to pen and paper to honour Sparks loyalty rewards in crippling cyberattack
M&S customers have been unable to claim rewards when scanning the Sparks app at checkouts
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KVI TrackerHot cross buns up 44% this year amid tight sultana and butter supplies
Twenty-two hot cross bun lines are pricier this year than last
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NewsMorrisons adds charity donation feature to More Card
The new feature from Morrisons comes in response to customers and colleague requests for the option to put their points towards a charitable cause
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NewsBooths to roll out loyalty prices in ‘fundamental’ loyalty reset
Collectively the discounts will equate to around 10% on average, Booths managing director Nigel Murray announced at the Food & Drink Expo in Birmingham this week
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Analysis & FeaturesWhat do Co-op’s results tell us about its ‘right-sizing’ and wholesale challenges?
Co-op says sales are up £100m and it is progressing well on its strategy of ‘making convenience more convenient and focusing on being the best small store retailer’
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NewsDeliveroo integrates first restaurant loyalty scheme into its app
Wagamama’s ‘Soul Club’ loyalty scheme members linking their account to the app can now earn points when they order from the outlet via Deliveroo
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NewsLidl launches middle aisle click & collect service for loyalty scheme members
The service enables Lidl Plus users to reserve middle aisle products up to two weeks in advance
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Comment & OpinionDo supermarket loyalty schemes ease the pain of delivery apps?
Shopping for groceries on the aggregator apps is rife with ‘ouch’ moments
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NewsMorrisons shoppers can now earn More loyalty points on Deliveroo
Move offers ‘even more value and flexibility to our loyalty card holders’, the supermarket says
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NewsMorrisons chief Rami Baitiéh to find £300m extra savings despite Q1 sales rise
The supermarket today revealed group like-for-like sales were up 2.4 % to £4bn in the first quarter, covering the 13-week period ending 26 January
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Analysis & FeaturesExclusive: Allan Leighton’s plans to turn ‘maverick’ Asda around
Allan Leighton has ‘loved every minute’ since returning to Asda. And his comeback is already having an impact internally – and externally. In an exclusive interview with The Grocer, he reflects on the progress to date and the plans that are taking shape
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Grocer 33Asda cheapest in Grocer 33 without opening war chest
Asda was not reliant on Rollbacks for victory, but margin is still well short of promised 5%-10%
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NewsWaitrose appoints new head of loyalty from Sainsbury’s
Lovell is the latest, and final appointment, following a restructure of the Waitrose and John Lewis loyalty teams
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WhitepapersFrom trial to trust: how to build real brand loyalty in 2025
YouTube celebrities are disrupting the FMCG industry, outperforming even the biggest of media budgets. Those that choose not to adapt, do so at their peril. Discover how to protect your brand and build loyalty without increasing your budget.
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Promotional FeaturesHow to deliver personalisation and privacy in customer experience
Personalisation can help brands build that all-important emotional connection with their consumers, but it can also cross the line on privacy. So, how can brands and retailers reconcile the two successfully?