All Loyalty articles
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NewsCo-op Group banks on summer momentum and Southern Co-op deal to boost H2 growth
It comes as the society released its half-year results today (23 September), which showed underlying losses grew to £45m in the six months to 4 July 2026, up from £32m in H1 2025
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NewsWhittard sales jump 15% as website traffic soars
Sales have soared at premium tea and coffee retailer Whittard of Chelsea, after customers flocked to sign up to its loyalty programme
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NewsAsda brings back fuel discount for loyalty scheme members
Asda first introduced the offer in July, linking its Rewards app and its petrol forecourts for the first time
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NewsChaiiwala launches digital ordering and rewards platform
The new platform will reward customers through a digital stamp system, with members able to earn one stamp on every eligible purchase
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NewsMorrisons rolling out ‘shop to light’ ESL feature for shoppers
The tool will confirm the shopper is in the correct aisle of the product they are seeking, before blinking the light on the ESL when the shopper is looking in the right spot
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NewsSainsbury’s CEO: ‘Health is at the very core of how we think’
Simon Roberts outlined that the food industry and government must have clear priorities to deliver healthier outcomes and better food resilience
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NewsWaitrose plans more price cuts with value perception ‘strongest’ on record
Waitrose’s performance was once again the driver of the wider John Lewis Partnership, where overall sales fell by 2% to £6.3bn during the first half of the year
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NewsSysco expands MySysco rewards to Country Choice customers
Country Choice customers are being invited to join MySysco rewards and activate their personalised offers
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Grocer 33Morrisons offers cheapest basket for student staples
Last week Morrisons launched its Unbeatable Prices commitment on 500 staples and was unbeaten for 19 SKUs this week
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NewsPopeyes UK launches nationwide loyalty programme
Registered customers can earn 100 points for every £1 spent
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Grocer 33Nectar deals take Sainsbury’s to a narrow victory as cheapest supermarket
At £77.18, our Sainsbury’s basket cost 39p or 0.5% less than at Asda
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NewsTesco adds nearly 700 electric vehicle charging sites
Tesco has announced a new loyalty card tie-up with the electric vehicle charging network Be.EV
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NewsPoundland latest retailer to knock loyalty cards and ‘fake discounts’
Poundland has dubbed itself ‘the home of anti-silly prices’ in ads featuring a wrestler – the Poundland Pounder – tearing downs signs that say ‘fake discount’
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InterviewsRachel Eyre on building ‘a better version’ of Asda
Asda’s chief customer and digital officer is determined to bring back ‘Asdaness’ – boosting standards in stores and online while retaining its focus on price
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NewsTesco trials Finest coffee machines with drinks included in meal deal
The machines are being trialled in two locations: Tesco’s Brixton and Moorgate Express stores
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Comment & OpinionThe CMA cleared loyalty pricing. So why is Aldi reopening the debate?
Surprise, surprise: a change of prime minister, another pledge to tackle the cost of living crisis, and the loyalty pricing debate is back
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NewsMusgrave NI’s biggest-ever Centra store sees sales jump 14% post-refit
The store, known in Newcastle as Centra The Barbican, reopened in April after transitioning from its sister retail brand, SuperValu
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InterviewsHamza Hussain: the UK’s youngest supermarket MD
Abu Bakr’s Hamza Hussain is the 23-year-old supermarket MD with plans to take on the big four and create the ‘Asian Asda’
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Analysis & FeaturesHow supermarket openings are becoming ‘brand moments’
Grocery store openings used to be a quiet affair. Today, supermarkets and convenience retailers alike are using them as an opportunity to create theatre and bring together local communities
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WhitepapersHow GLP-1 drugs are reshaping the grocery basket
By 2030, one in three grocery checkouts will come from a GLP-1 household. And they’re not just eating less. They’re switching brands, buying smaller packs and reshaping the entire basket. Based on research with 9,417 UK consumers, we reveal what it means for your category.