in depth – Page 5
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Comment and Opinion
E-commerce growth has been impressive, but don’t leave stores behind
Don’t forget the foundations of grocery shopping and the human attraction to physical experiences, says Matt Lee, MD at Capture
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Comment and Opinion
Omnichannel will be key to sustaining supermarkets’ lockdown success
Consumer behaviour has shifted hugely and supermarkets have scope to take advantage, says Tim Mason, CEO of Eagle Eye
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Analysis and Features
Is Ocado right to bet big on the online grocery shopping boom?
There is no doubt the pandemic has sent digital grocery sales surging. But is Ocado right in assuming this shift will be permanent?
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Analysis and Features
Guide for SMEs: how to pivot your business model
To find out how to pivot we spoke to Faversham’s Macknade food hall, which introduced its first delivery service while in lockdown to keep the tills ringing
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Comment and Opinion
As the shopping experience is redefined, there are challenges and opportunities online
Online food retailers should be thinking ahead, says Erik Wallin, co-founder of Northfork
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Analysis and Features
How brands are setting up DTC operations in a jiffy
Since the lockdown, brands have been establishing DTC sites in double-quick time. How are they getting off the ground so quickly?
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Comment and Opinion
Why grocers must invest in digital for post-lockdown growth
The world is going digital, and its disruptive force is being felt more keenly than ever, says Eagle Eye’s Tim Mason
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Analysis and Features
Guide for SMEs: how to start selling on Amazon
In the third instalment of our free Guide for SMEs series, we break down how small businesses can set up and sell on Amazon
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Comment and Opinion
How Iceland got online delivery availability back to normal
It’s still a struggle to book a slot with most of its rivals. How is Iceland able to offer next-day deliveries?
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Analysis and Features
Can takeaways deliver a lifeline for the out-of-home sector during lockdown?
Many pubs and restaurants are turning to delivery services to keep trading – but turning a profit is more complicated than it may at first seem
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Analysis and Features
How to get an online supermarket delivery slot if you are shielding
Tips for those who are considered ‘extremely vulnerable’ by the NHS
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Analysis and Features
Seven food and drink challenger brands ramping up online delivery during lockdown
These small businesses are getting creative as they boost their online offers
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Analysis and Features
The new coronavirus emergency service: online grocery
The nation’s supermarket staff and delivery drivers are vital to the functioning of the UK during this pandemic. So what are supermarkets doing to meet soaring demand – and keep people safe?
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Comment and Opinion
What UK retailers can learn from Asian e-commerce operations
UK retailers would do well to look overseas for e-commerce inspiration, says Kantar’s Maiko Skorupski
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Analysis and Features
Failure to deliver: the trouble with grocery deliveries and how to tackle it
Rural homes, high-rise flats and even customers not answering the door pose problems for online grocers. Is there any way to eliminate the issue?
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Comment and Opinion
CMA interest in Just Eat's £5.9bn acquisition by Takeaway.com deal should not be a shock
It is likely to approve the deal, but the Competition & Markets Authority is right to take a look at it
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Comment and Opinion
Innovating online is essential. But retailers mustn’t leave offline behind
Retailers like Blockbuster have collapsed after failing to successfully integrate online and offline, says Equator’s Garry Hamilton
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Comment and Opinion
Personal data: how retailers can win by helping shoppers ‘self curate’
Data is becoming democratised – a trend that is set to grow, says Eagle Eye CEO Tim Mason
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Comment and Opinion
China’s huge Singles’ Day event shows value of direct digital communications
The use of digital provides a performance marketing element to big events that can be used to measure effectiveness, says Tim Mason
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Analysis and Features
Has the DTC recipe kit model reached a tipping point?
HelloFresh has surprised the market by announcing it’s near its first-ever break-even year. Has the meal kit model finally come of age?