All Loyalty articles
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Comment & OpinionYour Voice: obesity policy, BNPL limits and low & no wines
Advertising has little to no causal effect on long-term childhood obesity or BMI. True public health drivers lie in addressing social inequality, food affordability and accessibility
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Promotional FeaturesUnderstanding the new shopper journey
Shoppers now hit almost 11 touchpoints before checkout. Here’s how grocers can turn that fragmentation into an advantage.
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NewsAsda shakes up store staff working hours in bid to improve customer experience
Store staff will be expected to work flexibility across all areas of the store. Some will also be offered voluntary redundancy, according to proposals seen by The Grocer
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NewsCo-op extends Live Nation UK festival sponsorship deal
The extension means Co-op will continue as the official supermarket sponsor of Download Festival, Latitude Festival, Reading & Leeds Festivals and Creamfields Festival until 2031
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NewsTesco Clubcard glitch makes personalised offers more expensive than shelf price
Tesco told The Grocer that it offered thousands of Your Clubcard Prices deals every week, and such issues were very rare
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Analysis & FeaturesWhy Tesco’s European sell-off could spell bad news for its UK rivals
Tesco is believed to have hired advisers to run the rule over a sale of stores in Hungary, the Czech Republic and Slovakia. Do experts think it’s the right move?
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NewsAsda gives loyalty shoppers fuel discounts in latest Rewards enhancement
This is the latest in a new ‘summer programme’ of loyalty enhancements rolled out by Asda as it looks to make its much-maligned Rewards loyalty programme more competitive
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Events & AwardsThe Grocer Gold Awards 2026: Consumer initiative of the year
How Uber Eats and Waitrose ‘changed the future of loyalty’
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Events & AwardsThe Grocer Gold Awards 2026: Technology initiative of the year
Lidl’s app becomes value-driven loyalty engine
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Promotional FeaturesReaping the rewards: how smart brands can leverage supermarket loyalty
Smart tech has turned simple loyalty programmes into sophisticated data-driven growth platforms. So how can brands successfully leverage them to get closer to customers?
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NewsGoogle Cloud invests in Ubacart’s AI loyalty platform
The new Ubamarket platform, called Ubacart, aims to ‘redefine how retailers and brands connect with shoppers’
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NewsLidl loyalty discounts now claimed in over half of shopping trips
The rate of shops involving a coupon reward has more than doubled from 26% in March 2025 to 57% in May 2026
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Grocer 33Nectar Prices see Sainsbury’s to a big win as cheapest supermarket
More than half the items in this week’s basket were on a Nectar promo
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NewsLidl rolls out scan & shop to another 37 stores
The service, called Lidl & Go, means customers can scan items with a smartphone as they put them in their shopping basket
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NewsJempson’s to launch member pricing with new loyalty app
Under its Savaclub loyalty scheme, which it initially launched in 1989, Jempson’s currently offers members a physical card to earn points in store
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NewsWaitrose tells suppliers it plans to ‘optimise’ its range
Suppliers have been told that around 25% of Waitrose’s range accounts for just 3% of its sales
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Comment & OpinionAldi’s £50 giveaway won’t help sales, but it shows what’s going wrong
Without a loyalty scheme, Aldi lacks a way to connect with customers directly
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NewsMorrisons moves into financial services with new pet and travel insurance
The new travel and pet insurance packages mark Morrisons’ first move into financial services as it looks to expand its offer beyond traditional grocery
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Comment & OpinionMeal deals, membership, and the fight for the lunchtime £5
Yesterday Waitrose increased the price of its main meal deal by 10% to £5.50, making it the latest retailer to hike its pricing in one of grocery’s most keenly-fought battlegrounds
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Comment & OpinionIn wellness, the proof is in the second purchase
Trial may be easy to win but loyalty is not. As functional food and drinks goes mainstream, retention not acquisition is where the opportunity lies, says Claire Tassin, principal strategist at Mintel Wellness Research