All Service & availability articles – Page 17
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News
Tesco reopens non-essential areas after shopper backlash
Government guidance is that supermarkets must cordon off ‘non-essential’ areas selling homeware and clothing
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Sainsbury’s incentivises SmartShop usage with Nectar points reward
It will reward shoppers with five times their normal Nectar points
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Sainsbury’s opens neighbourhood hub c-stores in Hampshire and Sussex
The retailer piloted the new concept last year in Woodhall Spa, Lincolnshire
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Grocer 33
‘Spacious and bright’ Tesco Kilmarnock wins top spot
Our shopper had a positive experience from the outset at the “spacious, open and bright” store
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Waitrose to reintroduce meat and fish counter ranges online
If successful, the early 2021 relaunch will extend to include deli and cheese
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M&S rolls out Mobile Pay Go to all branches
M&S has also increased its payment limit from £30 to £45 as part of the move
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News
Hotel Chocolat keeps 34 stores open through lockdown
Chocolatier closed all of its stores during the UK’s first national lockdown in the spring
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Grocer 33
‘Very organised’ Waitrose wins during Wales firebreak
Waitrose in Monmouth had plenty of social distancing measures
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News
M&S introduces staff training programme to support customers with disabilities
The course is part of M&S’s goal to become a more inclusive retailer
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News
Supermarkets push for lockdown lifting of competition rules and Sunday trading
The BRC says it is vital for stores to be able to co-operate with rivals to keep food supplies going
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News
English supermarkets told to cordon off areas of non-essential goods
The Grocer understands the UK government has told retailers it will not go as far as the Welsh ban
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News
M&S rolls out Book & Shop reserved shopping scheme to all Food Halls
The Sparks Book & Shop service allows Sparks loyalty cardholders to reserve a 30-minute arrival time on the M&S website to do their shopping
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Analysis and Features
Welsh 'non-essential' items ban: will rest of UK follow suit?
The essential items rule is confusing and came with very little notice, say retailers. Could the chaos now spread beyond Wales?
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Grocer 33
‘Clean and safe’ Waitrose wins but availability falls
Waitrose in Beaconsfield impressed with its social distancing measures but availability slipped across the board this week
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News
Co-op extends 10% student discount until 2023
The offer is an extension of Co-op’s partnership with student discount platform Totum, formerly NUS Extra
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Retailers call for compromise over Welsh non-essential products ban
The Welsh Retail Consortium, the CBI and ACS have joined forces to call for a rethink
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Perfect standards secure Morrisons the top spot
Morrisons in Longrock, Penzance impressed our shopper with high standards and good coronavirus measures
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News
John Lewis Partnership expands click & collect service to all stores
JLP customers can now pick up online orders from its 50 John Lewis branches and 337 Waitrose stores
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Analysis and Features
What does JLP’s five-year plan mean for Waitrose?
Chairman Sharon White announced a host of new services and corporate changes to move the group “beyond retail” and make it more efficient. But what does this all mean for its grocery arm?
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News
Waitrose extends Deliveroo trial to further 24 stores
The supermarket has also added an extra 150 products to the range available via the delivery platform