in depth
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Analysis & Features
Why is Amazon still in the sights of the Adjudicator?
Amazon says it’s changed its ways, but suppliers are up in arms at its pricing and delisting processes, and the GCA demands improvement
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Comment & Opinion
As Amazon turns 30, the juggernaut has never been stronger
Retailers and brands would do well to learn from and not necessarily compete with Amazon, says Miya Knights, co-author of Amazon and Omnichannel Retail
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Analysis & Features
10 women bringing food marketing and influencer culture together
From the ‘potato queen’ to domestic goddesses and money-savers, female influencers are offering unique perspectives and engaging content
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Comment & Opinion
Is Uber Eats’ courier pick, pack and pay the panacea promised?
Why don’t couriers pick, pack and pay in stores already?
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Analysis & Features
Is Amazon Prime still worth it without grocery perks?
Exclusive grocery access is the latest Prime benefit to be rescinded
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Comment & Opinion
Tesco toppling Amazon’s reign isn’t completely bonkers
Tesco is striding into the colosseum, talking a big game and abandoning the coy, cautious corporate-speak we might have expected
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Comment & Opinion
Supermarkets must heed the online needs of over-65s
Older customers face many accessibility issues when it comes to shopping online, says Jonathan Hassell, CEO at Hassell Inclusion
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Comment & Opinion
How to turn data to earn e-commerce mastery
Data isn’t just information – it’s the veritable compass guiding your ship to success, says Gerry McNicol, CEO at Distil
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Analysis & Features
‘No excuse’ for Amazon’s shocking first outing on supplier ranking
The stand out is Amazon, with a record poor showing on its first appearance on the Groceries Code Adjudicator’s list
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Analysis & Features
How the Digital Markets Unit bill could force Amazon to change its ways
Legislation could give competition watchdogs the power to fine digital giants huge amounts. Will it be good news for Amazon suppliers?
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Comment & Opinion
Is DTC dead? No, like much of online grocery, it’s just regrouping
DTC is past its pandemic heyday, but some brands are still making it work
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Analysis & Features
Why the DTC model is struggling post-Covid
Stuck-at-home consumers were captivated by direct-to-consumer offerings. But as they have returned to shops, many brands have followed
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Analysis & Features
It’s Amazon vs the ROCC, a legal coalition with an axe to grind
Coalition is offering to support suppliers for as little as a monthly Prime subscription
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Analysis & Features
Andy Jassy on the strategy of Amazon Fresh
Jassy made a surprise appearance on Amazon’s fourth-quarter results call last week, underlining its commitment to grocery
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Analysis & Features
Orders are tumbling at Deliveroo and Just Eat but profitability beckons. How come?
Deliveroo and Just Eat are struggling to maintain order numbers globally and in the UK, but profitability seems to be turning a corner
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Analysis & Features
The subscription services giving Amazon a run for its money
Purveyors of ‘bulky and boring’ items like loo roll, petfood, cleaning products and babyfood are looking to win consumers over by offering convenience, value and sustainability benefits
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Analysis & Features
How will the rapid delivery dark store backlash hit the UK?
Amid community resentment, cities in Europe and beyond are clamping down on rapid grocery dark stores. How can operators face the threat?
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Comment & Opinion
Boots’ third-party marketplace plans are not a moment too soon for the business
Online remains an area of credible growth for Boots but it must work to keep it that way
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Analysis & Features
Will Amazon ever be a serious contender in grocery?
The retail behemoth has found grocery rivals hard to catch, but a series of new hires are looking to use the massive potential of Prime to catch up
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Comment & Opinion
Boots extends Deliveroo partnership to 125 stores and tops up range
Customers will now be able to shop more than 750 SKUs on the Deliveroo app