Store manager profile – Page 10
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Grocer 33Sainsbury’s Matlock, Derby: Grocer 33 store of the week
‘Drive-thru click & collect has become part of some customers’ routine, and it was especially useful for our most vulnerable customers’
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Grocer 33Asda Bromborough, Wirral: Grocer 33 store of the week
‘We’ve been focusing on our standards more than ever over the past few weeks’
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Grocer 33Sainsbury’s Tritton Road, Lincoln: Grocer 33 store of the week
‘If we started to get long queues outside again, we’d make little changes to make the experience as easy as possible, such as offering umbrellas and rain gear’
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Grocer 33Asda Westmead, Farnborough: Grocer 33 store of the week
‘It’s good to see the ads back. The pocket tap is just so synonymous with Asda – if you tap your pocket people know you’re referring to us’
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Grocer 33Waitrose Bagshot, Surrey: Grocer 33 store of the week
‘It’s about rewarding staff for their hard work and empowering them to do the right thing for customers’
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Grocer 33Morrisons Stewartfield, East Kilbride: Grocer 33 store of the week
“I moved from being manager at Morrisons in Gallowgate, Glasgow about 12 weeks ago”
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Grocer 33Waitrose Altrincham, Cheshire: Grocer 33 store of the week
‘Barbecue products are selling so well it’s hard to keep them on the shelves’
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Grocer 33Morrisons Gyles, Edinburgh: Grocer 33 store of the week
‘The team have reacted really well to all the changes that have come into play in retail’
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Grocer 33Sainsbury’s Christchurch: Grocer 33 store of the week
‘We really try to create a positive and helpful environment and it’s great to know that’s reflected in the customer experience’
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Grocer 33Waitrose Wootton: store of the week
‘Layout is hugely important. Customers aren’t spending as much time browsing, and we need to make sure products are easy to find’
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Grocer 33Waitrose Tonbridge: Grocer 33 store of the week
‘Customers have been stocking up ahead of face coverings becoming compulsory on Friday’
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Grocer 33Waitrose Abergavenny: Grocer 33 store of the week
‘We are awaiting an update from the Welsh government’
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Grocer 33Tesco Lincoln: Grocer 33 store of the week
‘At peak we took about 130 colleagues, roughly all on 15 hours’
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Grocer 33Waitrose Sheffield: Grocer 33 store of the week
“There is starting to be a small change in trading patterns as customers return to work” says the Waitrose Sheffield store manager Tracey Steele
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Grocer 33Waitrose Glasgow: Grocer 33 store of the week
‘We have upped van deliveries by 50%, we’ve been doing more click & collect and we have carried out ad hoc deliveries for vulnerable customers’
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Grocer 33Tesco, Banbury: Grocer 33 store of the week
‘We are getting noticeably more customers starting to browse and take more time in store again’
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Grocer 33Waitrose Otley: Grocer 33 store of the week
‘Customers really appreciate what we are doing to keep them safe. We have had great feedback’
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Grocer 33Tesco Chepstow: Grocer 33 store of the week
‘The team has been absolutely amazing over the past three months in terms of pulling together’
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Grocer 33Asda Hulme: Grocer 33 store of the week
Everyone is working hard to improve availability. It is more or less normal now
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Grocer 33Waitrose Lincoln: Grocer 33 store of the week
‘Customers are actually starting to browse again, which hasn’t happened since the start of the outbreak’